Lifeline Assistance Program
Discounted Rates on Home Phone & Internet Services with Lifeline
Lifeline is a federal program that helps low-income subscribers by providing a monthly discount on telephone or broadband internet services. Because our entire service area is located on tribal land, eligible households can receive a $34.25 credit on their monthly service bill, along with additional credits for any necessary installation fees.
You may be eligible if anyone in your household receives, qualifies for or participates in:
- Supplemental Nutrition Assistance Program (SNAP)
- Medicaid
- Federal Public Housing Assistance
- Supplemental Security Income
- Veterans and Survivors Pension Fund
- Certain Tribal Programs
Other ways to qualify: You may still qualify if you earn less than the 135% of the Poverty Guideline Levels.
Need assistance with new or existing service?
Need service for your home or business?
Our team of experts is ready to help! Call us today at (918) 366-8000 or email support@mybtc.com.
Get Started by Following These Easy Steps
Step 1 - Verify your eligibility and apply online to receive you benefit by visiting -Lifelinesupport.org
Step 2 - Contact BTC Broadband a (918) 366-8000 with your National Verifier application ID to select an eligible internet plan. You'll also need to download and fill out the Customer Enrollment and Consent Form.
The Lifeline benefit is non-transferable and limited to one monthly discount per household. For more information, please call our Customer Care team at (918) 366-8000 or visit fcc.gov/lifeline-consumers.
Frequently Asked Questions
What is Lifeline?
Lifeline is a federal program that helps lower the monthly cost of phone or internet service. Qualifying consumers can get a monthly discount of up to $9.25 off the cost of their phone, internet, or bundled services. Consumers living on qualifying Tribal lands can get up to $34.25 per month.
How do I keep my Lifeline Benefit?
Each year, USAC will check if you still qualify for the benefit. If USAC can confirm you still qualify, there is nothing else that you need to do. If USAC cannot confirm you still qualify, you will receive an email or letter in the mail to help you recertify. You may also receive additional reminders by email, mail, or pre-recorded messages on your phone. When you are asked to recertify you must do so within 60 days, or you will lose your Lifeline benefit.
What happens if I don't use my phone or internet service while on the Lifeline program?
If your Lifeline service is free, you must use it at least once every 30 days to maintain your service. If you don’t, you will get a 15-day notice to use it or it will get turned off.
